1. WHO WE ARE

 

This Privacy Policy applies to Country Girl the Musical Merchandise, operating the website https://www.countrygirlthemusical.com/. We are committed to protecting and respecting the privacy of our visitors and customers in compliance with UK GDPR and the Data Protection Act 2018.

 

- Data Controller: Emma Heatherington Ltd

- Trading Address: 5 Brewery Lane, Danaghmore, Co Tyrone, BT70 3PW

- Contact Email: emma@emmaheatheringtonwriter.com

 

2. PERSONAL INFORMATION WE COLLECT

 

When you visit our website or place an order, we collect personal information necessary to fulfill your request and improve your store experience:

 

- Order & Identity Data: Name, billing address, shipping address, email address, and phone number.

 

- Payment Information: Payment details provided during checkout. Payment transactions are processed securely through our payment service providers (e.g., Wix Payments, PayPal, or Stripe); we do not directly store full payment card numbers.

 

- Technical & Usage Data: IP address, browser type, device information, and site interaction data collected automatically via cookies and web analytics.

 

3. HOW WE USE YOUR INFORMATION

 

We collect and use your data for the following lawful business purposes:

 

- To process, fulfill, and dispatch your orders (including sending transactional email updates).

 

- To provide customer support and manage customer accounts.

 

- To maintain store security, detect fraud, and protect against malicious bot traffic (e.g., using invisible reCAPTCHA).

 

- To send marketing communications (only if you have explicitly opted in).

 

4. WIX PLATFORM & THIRD-PARTY SERVICE PROVIDERS

 

Our store is hosted on the Wix.com platform. Wix provides us with the online e-commerce infrastructure that enables us to sell our products. Your data is stored securely through Wix’s data storage, databases, and general applications behind secure firewalls.

 

To fulfill your orders and run our store, we share relevant data with trusted third parties:

 

- Delivery Partners: Royal Mail (or designated courier services) to deliver your purchases.

- Payment Processors: Gateways such as Wix Payments, PayPal, or Stripe to securely authorize transactions.

 

5. COOKIES AND TRACKING

 

We use essential cookies to power store functionality (such as keeping items in your shopping cart and handling checkout sessions). Non-essential analytics or performance cookies are only activated with your consent via our site's Cookie Consent Banner. You can adjust or block cookies at any time through your web browser settings.

 

6. YOUR LEGAL RIGHTS (UK GDPR)

 

Under UK data protection law, you have the following rights regarding your personal information:

 

- Access: Request a copy of the personal data we hold about you.

- Correction: Request that we correct inaccurate or incomplete data.

- Erasure: Request that we delete your personal information where applicable.

- Withdraw Consent: Opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.

 

To exercise any of these rights, please contact us at emma@emmaheatheringtonwriter.com.

 

7. CONTACT US

 

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us at emma@emmaheatheringtonwriter.com or by mail at 5 Brewery Lane, Danaghmore, Co Tyrone, BT70 3PW.